Personalizing Guest Experience, The Role of Communications in Travel, and Appealing to the Luxury Consumer
A few highlights from the International Luxury Hotel Association’s INSPIRE’18 Summit, taking place 13&14 December at the Four Seasons Las Vegas
PALM BEACH GARDENS, Fla., Nov. 15, 2018 /PRNewswire/ — Rajeev Rai, Chief Information Officer for Wynn Resorts has joined the panel discussion Personalizing Guest Experience – New Trends in Luxury, along with Richard Millard, Chairman & CEO of Trust Hospitality, Dino Michael, Global Brand Head for Waldorf Astoria, Kenan Simmons, Vice President, Americas, Small Luxury Hotels of the World, and moderated by Mathew Evins, Chairman and CEO, EVINS Communications.
Allison Sitch, Vice President of Public Relations, Americas, Marriott Hotels, will be talking about The Role of Communications to Inspire Travel and how luxury travel can open a portal to both hearts and minds.
Colin Cowie, a trend leader, style guru and well-known for his superb party and event planning for royalty, celebrity and business clients will present on The ‘Hospitainment Arena”, the Crossroads Where Hospitality and Entertainment Meet. He will share with attendees how to seduce the customer through smart and authentic programming, also touching on the importance of becoming a top-tier event destination as a hotel operator.
How the Hospitality Industry can Continue to Appeal to the Luxury Consumer, from the HENRY’s (High Earners Not Rich Yet) to the More Seasoned Traveler will be lead by Andrea Werbel, Founder and Managing Director of Parasol Marketing, in discussion with Ellis O’Connor, Co-Founder & Asset Manager, MSD Hospitality, Mark Keiser, Senior Vice President and Chief Development Officer, SH Group – Baccarat Hotels & 1 Hotels, and Karin Salinas, Senior Vice President of Marketing, Baha Mar.
View the schedule here.
Register now, tickets are almost sold out.
The International Luxury Hotel Association (http://www.luxuryhotelassociation.org) is the luxury hospitality’s preeminent association promoting, unifying and advancing the industry through insight, opinion, and research.
ILHA reaches an audience of more than 500,000 hotel professionals in 90+ countries. It also produces LUXURY HOTELIERS Magazine, ILHA SmartBrief and the INSPIRE SUMMITS in Europe and North America. They also run LinkedIn’s largest hospitality and travel group which ranks in the top 100 of the more than 10 million professional groups on LinkedIn.
SOURCE International Luxury Hotel Association